Glades Gift Cards
December 2011 - Update
Customers please note that the gift with purchase scheme is no longer running - customers can no longer claim a free bottle of wine with a £60 spend on Gift Cards.
Buy Gift Cards On Line
The Glades Gift Card works in the same way as other MasterCard Maestro banking cards and can be used at participating retailers that accept MasterCard Maestro. You can deposit up to £1000 on a single card and it can be used as many times until the balance has been exhausted.
Gift Cards purchased online and delivered by post or courier will require activation before they can be used in a store. Please follow the instructions provided in the shipping confirmation email received following purchase of the card. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.
For a copy of the The Glades Online Gift Card terms and conditions, please click on the link below.
Please note: all Gift Card, "Gift With Purchase" Schemes are not included for on line sales.
Click here to purchase your gift card.
Glades Gift Card List
Our new registration service makes it easy for your friends and family to club together to give you the perfect present - the gift of choice!
All you need to do is register for your account at the customer service desk on level 2 and complete all necessary paperwork A signature is required with proof of identification - ideally a driving licence - to set up the account.
At the time of registration you will receive cards that are included in your invitations informing your guests of your account at the Glades. There is also a complete list of instructions for your guests on how to purchase Gift Cards for your account..
Welcome in over 100 stores throughout the Glades includincing M&S and Debehnhams its the perfect gift for all occasssions, from birthdays and Weddings to baby showers and anniversaries.
Corporate Service
If you’re looking for a new, exciting way to incentivise your staff or just say thank you for a job well done, Glades Gift Cards are the perfect solution.
With over 120 stores, Bromley Mytime Leisure Centre and Churchill Theatre all part of the scheme, The Glades Gift Card make the perfect reward.
For more information on the Corporate service available at The Glades, please contact Customer Services on 0208 466 8899 and speak with a member of our team.
Please note: Our Gift with purchase schemes only allow a maximum of 4 gifts with any one corporate purchase.
YOUR GIFT CARD FREQUENTLY ASKED QUESTIONS
1. WHERE CAN I USE MY GIFT CARD?
You may use your Gift Card at participating retailers within the following shopping centres owned or operated by Capital Shopping Centres Group PLC, including; Braehead, Renfrew; Chapelfield, Norwich; Eldon Square, Newcastle; Lakeside, Thurrock; Metrocentre, Gateshead; The Chimes, Uxbridge; The Glades, Bromley; The Harlequin, Watford; The Potteries, Stoke-on-Trent; and Victoria Centre, Nottingham.
2. HOW DO I USE THE CARD?
Firstly, sign the card on the reverse. When you wish to spend on the card simply present it to a participating retailer in the same way as any other debit card. The retailer will process the transaction and ask you to sign the debit card receipt in the normal way. It is always a good idea to check your balance before spending on the card.
3. WHERE CAN I CHECK MY BALANCE?
You may check your balance online here http://www.theglades.uk.com/Shopping/Balance-Checker, at the shopping centre Customer Service desk, online at www.flex-ecard.com, by telephoning Flex-e-vouchers Ltd Customer Services on 0844 744 4277, or by text message. For the text service please send a message starting BAL and be followed by your full card number to 60030. A charge of 25p + standard network charges for text messages will apply, including responses to invalid card numbers. These charges will be levied by your mobile telephone service provider and not by Flex-e-vouchers Ltd.
4. WHAT DO I DO IF I HAVE LOST MY GIFT CARD?
If you lose your Gift Card please telephone Flex-e-vouchers Ltd Customer Services on 0844 744 4277. You will not be responsible for any transactions on the card after notifying Flex-e-vouchers Ltd Customer Services.
5. DO ANY CHARGES APPLY?
No charges are applied to Gift Cards. However the Gift Card expires 12 months after issue and fees apply to re-activate and also to replace lost or stolen cards. The exact expiry date of your Gift Card is shown on the receipt supplied with your Gift Card. Please read section 8 of the terms and conditions carefully as it contains full details of the expiry policy.
6. DOES MY GIFT CARD NEED TO BE ACTIVATED?
If your Gift Card was purchased at a shopping centre it does not need to be activated. If it was purchased online and delivered by post or courier it will require activation. You can activate the card by visiting www.flex-e-card.com or by calling 0844 774 4277. You will need the card activation code supplied to the purchaser by email following purchase to activate the card. Monies on the Gift Card will normally be available for use one hour after activation. If you need any assistance with card activation please contact Flex-evouchers Ltd Customer Services on 0844 774 4277.
