Retail Excellence Awards 2011
Date Posted:09/11/2011
Glades Announce Retailer Excellence Awards
The Glades Shopping Centre, Bromley is celebrating its second Retailer Excellence Awards and is delighted to announce that Rituals collected Retailer of the Year for 2011.
The Capital Shopping Centres scheme launched the campaign in July in which all 140 stores had the chance to be crowned winners across a total of 14 categories.
The awards culminated in a champagne reception and sumptuous awards dinner at Sundridge Park Manor in Bromley, where the following winners were announced:
Chosen by retailers:
• Best Store Manager – Smaller Stores under 280 sqm
Winner – AJ Patmore-McGowan Modelzone
Highly Commended – Shahin Araghi, Jacques Vert
• Best Store Manager – Larger Stores over 280 sqm
Winner – Charlene Simmons River Island
• Provision of Best Customer Service
Winner – Bromley Eye Centre
Highly Commended – La Senza,
Highly Commended – Hotel Chocolat
• Greenest Retailer
Winner – Belgo
Highly Commended – Disney
Chosen by Centre Management:
• ¬Retailer of the Year
Rituals
• Best Window Display
Winner -Superdry
Highly Commended – New Look
• Best Operational Retailer
Winner – Waterstones
Highly Commended – Giardino’s
Highly Commended – River Island
• Best Use of Marketing Initiatives
Winner – Mango
Highly Commended – Jacques Vert
Highly Commended – Rituals
• Best Newcomer
Winner – Superdry
Winner - L’Occitane
Highly Commended – And Cut
• Best Digital Campaign
Winner – L’Occitane
Highly Commended – Disney Store
• Best Merchandised Store
Winner – Superdry
Highly Commended – Hotel Chocolat
Chosen by Glades, Bromley shoppers:
• Favourite Shop
Winner – Flutterbyes
• Best Restaurant/Café
Giardinos
• Best Customer Service
Gerry Weber
Howard Oldstein, General Manager at the Glades commented, “It is important for the Glades to recognise the hard work and determination of its retailers to provide an unparalleled service for the shoppers of Bromley and the surrounding area. The awards have really picked up speed this year and we have been overwhelmed by the support amongst the staff, management and customers and we hope that 2012 will prove just as successful.”
Shoppers were incentivised to vote either in store online with chance to win a £50 gift card and there were over 1513 votes in total.
Maria Cooper, Marketing Manager at the Glades said, “We are so proud of how popular the awards have been this year and it is great to see such a selection of retailers recognised. We would like to say a massive congratulations to all the winning stores and staff, especially Rituals for winning Retailer of the Year.”
